Last week, I received an email from an e-shop owner who had postponed installing the withdrawal button for a month. The reason wasn’t money or time — it was simply that they didn’t know where to start. WordPress administration, the plugin directory, settings, test purchases — the whole thing seemed too complicated to handle in one evening.
I made a short video guide for them. And since I suspect you might be facing the same concern, I’m posting it here publicly. In this article, we will look at how to download the withdrawal button from the WordPress.org directory, how to set it up with a few clicks, and how to verify that it actually works. Finally, I will also discuss when the free version is sufficient and when it is worth considering the Basic or Pro versions.
Before you start — check three things
The plugin itself is preceded by three minutes of preparation. Do not skip this, as it will be more tedious later.
First — you must have WordPress administrator access for your WooCommerce store. Not “Editor” or “Shop Manager,” but Administrator. If you are unsure, go to Users → All Users and check your role in the row.
Second — make a backup. Every time you install a new plugin, taking care of a backup is as important as fastening your seatbelt in a car. It doesn’t matter if there is an apparent danger or not. If your hosting provider has automatic backups (Zone, for example, does), check that it has been updated within the last 24 hours.
Third — choose a time when there is no traffic in your store. Around 10 PM or early in the morning. Never in the middle of the day when customers are in the shop.
Video guide: WordPress.org → active plugin in 5 minutes
I recorded this video in my RAdezain.ee e-shop. Let’s look at it step-by-step:
- Plugins → Add New from the WordPress administration
- Search for: EU Withdrawal Button for WooCommerce
- Install Now → Activate
- The plugin settings page will open automatically
- Enter the email address where you want to receive notifications (it can be the same as the WooCommerce admin email, or a separate one, for example )
- Add a link to your return policy page (if you don’t have one yet, create it first — it’s mandatory anyway)
- Save
At the end of the video, I also show how a “Return Product” button appears next to each order on the “My Account” page. Click on it, and a modal pop-up opens (a small form on the same page, without navigating elsewhere) — where the customer’s order details are pre-filled, and they only need to select the product, add a bank account, and press “Submit.”
If you prefer a text guide with more detailed steps instead of a video, I have a step-by-step guide for the WooCommerce withdrawal button, where every button is covered with a screenshot.
Test purchase and test return — the part most entrepreneurs skip
This is where most people make a mistake: they install the plugin, see that everything looks fine in the settings, and start celebrating. But until you have played through a return from the customer’s perspective, you don’t know if it actually works.
What to do:
- Log out of WordPress (or open an incognito window)
- Make a purchase in your store — you can use a test product discount code so the cost is only one cent, or use Stripe’s test mode
- After placing the order, log in with the customer account
- Go to “My Account” → “Orders” → press “Return Product” next to the new order
- Fill out the form and press “Submit”
Now check three things: did the customer receive an automatic confirmation email, did you receive a notification at your admin email, and is there a note next to the WooCommerce order that a return is in progress. If any of these three do not work, something needs to be fixed before the first real customer uses it.
If you don’t want to make a test purchase in your real store, the exact same plugin is configured in the plugin.riin.eu demo environment — you can play through everything without a real transaction. I actually recommend starting there, as you will then know in advance how it should behave and can compare it with your own store.
Free version vs Basic vs Pro — when which one is right
The free version you just installed fulfills the legal minimum. For the June 19, 2026 deadline, nothing more is needed. But in practice, the question will eventually arise: is email-based management sustainable?
The free version remains sufficient if you have up to a few dozen orders per month and returns happen a couple of times a year. You can afford to find each application in your email, mark it manually in WooCommerce, and move on.
Basic (€29 one-time) becomes reasonable if you have 50+ orders per month. You get a separate view in the WooCommerce admin panel where all applications are listed by status — received, in progress, completed, refunded. No more need to sort through your inbox.
Pro (€79 one-time) is designed for stores with multiple languages (WPML support means a Finnish customer sees the form in Finnish and receives confirmation in Finnish) or where you want reports: how many returns per month, which products are returned more frequently, what is the average return time.
My recommendation: start with the free version. If after some time you feel that managing emails takes too much time — upgrade to Basic. The data remains, the settings remain, everything is just one click away.
What to do if it doesn’t work
I dare say that about 95% of installations go smoothly. But in 5% of cases, something is wrong. The most common reasons:
- Old WooCommerce version — update to the latest version before installing the plugin
- Another return management plugin already exists and causes a conflict — check the plugin list
- Custom theme may affect the button placement on the “My Account” page — in this case, a small CSS adjustment is needed
- Old PHP version — if the server is still using PHP 7.4, ask your hosting provider to upgrade to 8.1 or newer
If the installation seems complicated or you don’t want to deal with it yourself, the alternative is simple: write to , send your store address, and I will do the installation for you. I will also check if your store is otherwise legally compliant (return policy, cookie notice, contact details) — this is included in the installation price.
The next 20 minutes
You have read this article to the end. This means you now have two paths.
The first path: you close this tab, think “I’ll do it next week,” and six months later you are in exactly the same place. That would be a shame — because 20 minutes is the total time you actually need to spend on this task.
The second path: you open a new tab, first go to the plugin.riin.eu page and try the demo (5 minutes), then log into your WordPress, install the plugin (3 minutes), configure it (5 minutes), and make a test purchase (7 minutes). And you’re done. June 19, 2026, will no longer be a concern.
Which path do you choose?
Frequently Asked Questions
Do I have to pay anything to install the plugin?
No. You can get the free version from the WordPress.org directory, which fulfills the June 19, 2026 legal minimum — a button under the customer account, a form, an automatic confirmation email, and a notification for you. Paid versions (starting from €29 one-time) add conveniences such as an admin management view and WPML support.
How long does the installation actually take?
Installing and activating the plugin takes about a minute. Basic configuration (email address for notifications, link to return policy) takes a few more minutes. Running through a test purchase and test return takes about ten minutes. In total, it takes less than 20 minutes — assuming WooCommerce is already set up.
Do I need to make a backup before installation?
Yes, always. Before installing any plugin, make a backup of your website — even with UpdraftPlus with just one click. There have been no known conflicts with this plugin, but the rule applies in any case.
Where can I see what the button looks like from the customer’s view before installation?
There is a demo environment on the plugin.riin.eu page where you can play through a test purchase and test return in the role of a customer. You can see at a glance if the workflow suits your store or not. It takes five minutes.
What to do if the installation fails?
Usually, the reason is an old WooCommerce version or a conflict with another plugin. Write to , include your store address and a screenshot of the error message — I will look into it and tell you what needs to be fixed.
