Chatbot
With the advent of AI and ChatGPT, chatbots have become increasingly popular. Allegedly the next big thing in marketing! Until now, chatbots have rather poorly represented companies in their conversations, but that time is over! Today, it is possible to train a chatbot to talk long and smoothly.
The possibilities for using chatbots on websites are relatively limitless. It is possible to delegate the tedious part of customer services and let the chatbot answer frequently asked questions by customers. It is also possible to ask for feedback about a service or product and thereby improve the quality of your product or service. If you wish to direct customers to book appointments on a specific web address, that is also possible. This address does not even have to be your website’s – it can freely be a social media channel or an external booking environment.
One of the biggest possibilities is certainly for e-stores, which can send marketing notifications and campaign information through a chatbot. This way, your e-store won’t blink with notifications like a Christmas tree.
Different robots
Playful chatbot
E-shop seller
How does it work?
Juturobots offer businesses the opportunity to improve the customer experience, increase engagement and optimise marketing activities, while providing personalised and efficient communication. The versatility and adaptability of Juturobots, or chatbots, make them a valuable tool for businesses of all sizes.Menu-based or button-based Juturobots: these simple robots provide users with options from a scripted menu, ideal for repetitive and simple queries.
Rule-based chatbots: these robots use if/then logic to develop conversational automation flows, acting like interactive FAQs.
AI chatbots: Capable of creating new content in response to user queries, offering creative and customized responses.
The content of the Juturobot is created according to the specificities, needs and possibilities of each company. For content creation, you can use text, images, videos, web links, etc.
The process of creating a Juturobot
1. Consider your goals
Before ordering a chatbot, it’s necessary to define its main purpose. Whether it’s supporting customer service, boosting sales, or sharing information. A clear purpose will help
ensure that the robot meets expectations and needs.
2. Place an order
Once the purpose of the Juturobot has been defined, the next step is to choose the right solution and place an order. After placing an order, information exchange is agreed upon
3.Information exchange and creating the robot
At this stage, the chatbot is created according to specific requirements and goals, integrating necessary functions and customized responses.
4. Launch of the Juturobot
The launch of Juturobot is the final step in the process. This includes integrating the robot into the website and its publication. After the launch, we monitor the robot’s performance.
Juturobots are suitable for your website if:
✓ Do you answer the same questions every day? It’s annoying and time-consuming, and yet for good customer service you need it. Chatbot can handle it and is ready to answer questions for you.
✓ Do you send marketing messages as pop-ups or flashing notifications on your e-store or website. This makes your website shine like a Christmas tree, and there’s so much information that customers can’t grasp anything. Chatbot can deliver marketing messages on your behalf.
✓ Want to grow your newsletter list. Juturobot is compatible with both Klaviyo and Mailchimp.
✓ You want to ask for feedback on product, service, or service quality and thereby improve the quality of your product or service.
✓ The goal of your website is to direct the customer to fill out a contact form or to a specific web address.
